Terms of Service

Terms of Service

Contracting party

On the basis of these terms and conditions (AGB) comes between the customers and DORI represented by Dorothea Randazzo

Address: Dammweg 18, 71101 Schönaich,

named provider, the contract is concluded.


Through this contract, the sale of services in the field of fitness, massage is regulated through the online shop of the provider. Due to the details of the respective offer, reference is made to the product description of the offer page.

Conclusion the contract

is guaranteed in electronic commerce through the shop system. The displayed offers represent a non-binding invitation to submit an offer by the customer order. The order process for concluding the contract includes the shop system Selection of services in the desired specification Insert the offer in the shopping cart Press the button ‘order’ Enter the billing and delivery address Selection of the payment method Review and processing of the order and all entries Press the button ‘order with costs’ Confirmation email that order has been received By sending the order confirmation the contract is concluded.
DORI assumes no liability for the content or the ordering process by NEALS YARD.

Contract duration

Massage and personal training sessions can be booked as a one-time application. The contract is finished with execution of the service. The subscribers have recurrent / permanent services to the object. The contract is concluded for an indefinite period. Each Contracting Party shall have the right to terminate without giving any reason with 24 hour notice to the end of the month. The right to extraordinary termination for cause, in particular the repeated breach of contractual obligations remains unaffected. Termination is only effective if it is carried out in the following form: electronic / e-mail. The time span in which the price can not change. Prices: All prices are final and include gem. § 19 para. 1 UStG no sales tax.

terms of payment

The customer has only the following options for payment: advance transfer, invoice on delivery, payment service provider (Stripe), credit card. Further payment methods are not offered and will be rejected. The invoice amount is to be transferred to the specified account after receipt of the invoice, which contains all details for the transfer and is sent by e-mail, in advance or at the latest at the time of the appointment. When using a fiduciary / payment service provider, this allows the provider and customer to process the payment between each other. The fiduciary service / payment service provider forwards the payment of the customer to the provider. Further information is available on the website of the respective fiduciary service / payment service provider. When paying by credit card, the customer must be the cardholder. The credit card will be charged after the goods have been shipped. The customer is obliged within 14 days after receiving the invoice to deposit or transfer the amount shown on the account indicated on the invoice. Payment is due without deductions from the date of invoice. The customer comes only after reminder in default. There is also the possibility of financing on request.


There is no warranty offered to delivered services. If the client accepts a treatment earlier than two weeks after booking he gives up his right of revocation.


The customer has no possibility to directly access the stored contract text himself. The customer can correct errors in the input during the ordering process. As long as the payment process is not completed, the customer can change the entries at any time. After payment, the customer must contact the provider: deincaochdori@gmail.com
It should be noted that the booked appointment can only be changed or canceled until 24 hours BEFORE the appointment. Otherwise they will be fully charged. Ordering errors at NEALS YARD must be clarified directly with the company.

Withdrawal and customer service
Cancellation Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day In the case of a contract of sale: in which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods. In the case of a contract for multiple goods, ordered by the consumer under a single order and delivered separately: to which you or a third party named by you, who is not a carrier, has or has taken possession of the last goods. In the case of a contract for the regular delivery of goods for a fixed period of time: where you or a third party named by you, who is not a carrier, has or has taken possession of the first good.

When several alternatives meet, the last time is decisive. In order to exercise your right of withdrawal, you must inform us (DORI, Randazzo Dorothea, Dammweg 18 71101 Schönaich) of your decision to withdraw from this contract by means of a clear statement (eg a letter sent by post, or e-mail) , You can use the attached model withdrawal form, which is not required. In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this contract, we have sent you all the payments we have received from you, including the delivery costs (with the exception of the additional costs arising from the fact that you have chosen a different type of delivery than the cheap standard delivery offered by us have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the Goods to DORI without delay and in any event no later than fourteen days from the date on which you inform us of the cancellation of this Agreement. DORI, Randazzo Dorothea, Dammweg 18 71101 Schönaich to be returned or handed over to us. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the immediate costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.
End of revocation


Claims for damages of the customer are excluded, unless otherwise stated for the following reasons. This also applies to the representative and vicarious agents of the provider, if the customer raises these claims for damages. Excluded are claims for damages of the customer due to injury to life, body, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the contractual objective. Likewise, this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent.

Assignment and pledge ban

Claims or rights of the customer against the provider may not be assigned or pledged without his consent, unless the customer has demonstrated a legitimate interest in the assignment or pledge.

Language, jurisdiction and applicable law

The contract is written in German. The further implementation of the contractual relationship takes place in German. Only the law of the Federal Republic of Germany applies. For consumers, this applies only insofar as this does not restrict any statutory provisions of the state in which the customer has his domicile or habitual residence.

Severability clause
The ineffectiveness of a provision of these terms and conditions has no effect on the effectiveness of the other provisions.

Terms and conditions created by the generator of the German lawyer hotline AG